What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our platform.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

Types of Cookies We Use

We categorize our cookies into several types based on their function and purpose:

Essential Cookies: These are necessary for the basic functionality of our website, including user authentication, shopping cart functionality, and security features.

Performance Cookies: These help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent on pages, and any error messages.

Functional Cookies: These remember your preferences and choices to provide a more personalized experience, such as language settings and delivery preferences.

Essential Cookies

Essential cookies are strictly necessary for our website to function properly. These cookies enable core functionality such as user login, account management, and secure transactions. Without these cookies, our services cannot be provided.

Essential cookies include session identifiers, authentication tokens, and security cookies that help protect against cross-site request forgery attacks.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our website. This data helps us improve our platform's functionality and user experience. All information collected is anonymous and aggregated.

These cookies track metrics such as page load times, bounce rates, and popular content areas to help us optimize our platform performance.

Functional and Preference Cookies

Functional cookies enhance your browsing experience by remembering your preferences and settings. This includes your preferred language, delivery location, and product display preferences.

These cookies also remember items in your shopping cart and your progress through the ordering process.

Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device to provide their services. This includes payment processors, delivery tracking services, and customer support tools.

These third parties have their own privacy policies and cookie practices, which we encourage you to review.

Cookie Consent and Management

When you first visit our website, you will see a cookie consent banner that allows you to choose which types of cookies you accept. You can change your cookie preferences at any time through our cookie settings panel.

Please note that disabling certain cookies may affect the functionality and performance of our website.

Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. You can choose to accept all cookies, reject all cookies, or be notified when a cookie is set. You can also delete cookies that have already been set.

Please refer to your browser's help documentation for specific instructions on managing cookies.

Cookie Retention Periods

Different cookies have different retention periods. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for varying periods depending on their purpose.

Most of our functional cookies expire after 30 days, while some preference cookies may be retained for up to one year.

Mobile App Data Collection

If you use our mobile application, we may collect similar information through mobile-specific technologies such as device identifiers and push notification tokens. This information is used for the same purposes as our web cookies.

Data Security

We implement appropriate security measures to help protect the information collected through cookies. This includes encryption of sensitive data and regular security assessments of our systems.

Cookies themselves do not contain personally identifiable information, but they may be linked to your account information stored on our secure servers.

International Data Transfers

Some of our third-party service providers may be located outside of Japan. When cookies facilitate data transfers to these providers, we aim to ensure appropriate safeguards are in place to protect your information.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

We encourage you to review this policy periodically to stay informed about our use of cookies.

Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: privacy@harvest-lo-op.com
Phone: (+81) 90 4826 1739
Address: 3 Chome-14-21 Denenchofu, Ota City, Tokyo 145-0071, Japan